Online savings service
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Are your personal details up to date?
To check, please sign in and select the ‘My details’ tab at the top and head to the ‘Personal Details’ area.
To update your details, hit the “send us a message” button and let us know what’s changed.
LoginOnce registered, you can access your account(s) with the username you created during the registration process.
Register
All new registrations have been temporarily paused whilst we work on enhancing our online savings service.
Please email [email protected] for more information. We apologise for any inconvenience this may cause.
You will need your application reference number and password to resume your application.
You can find your reference number in the email that we sent you when you last saved your application.
Please note:
As a result of system enhancements to our online application service you may find that you are unable to resume your saved application. If this is the case, please call us on 0344 225 3939.
Haven’t quite found what you’re looking for?
Take a look at our Useful documents and FAQs page or get in touch with our customer service team:
Already a customer?
If you’re registered for our online savings service, you may be able to quickly and easily apply for another savings account. Select the 'Apply' tab once logged in to see which products are available.
You can register for our online savings service here.
Alternatively, you can view our current range on our website and follow the application process.
Where your account allows and when your account is open to additional deposits, you can pay funds into your account by electronic transfer from your nominated current account or by cheque (made payable to your organisation name). To pay in funds, you will need to use the sort code and 8-digit account number which we provided in your welcome letter. You can find details about when your account is open/closed for deposits at www.ccbank.co.uk/addingfunds or by calling us on 0344 225 3939.
If any changes need to be made to the account please complete the change of details form. Alternatively, call us on 0344 225 3939 or email us at [email protected] and we will advise you.
The full Terms & Conditions of the account can be found on the product pages or on the Useful documents and FAQs page.
For notice and easy access accounts
If you have registered for our online savings service, you can give notice online via the My Accounts option. Alternatively, you can give notice on your account by calling us on 0344 225 3939.
You can also give notice by completing a notice to withdraw form. These forms are contained within your welcome pack which you receive when you open an account. If you need additional forms, they can be downloaded and printed.
Once completed, the form can be emailed, faxed or posted to us and we will confirm receipt by email.
Once the notice period has expired, the requested funds will be transferred back to your nominated current account electronically, by faster payment, on the following working day and your account will be closed.